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12 Apr 18

Why Small Businesses Can Benefit From VOIP Services

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When it comes to a small business, it is so important to try and save money whenever possible, all without sacrificing services and features of the business. One important element your business needs to maintain is a way to connect with your customers and clients efficiently, and this includes a phone line. Even though phone lines are quickly starting to disappear with the average consumer as each individual moves more towards mobile phones than actual landline options, it is still important for your business to have a land line/toll free number. Without the landline, your clients are stuck trying to contact you through email or even instant messenger services, which although helpful, does not answer the immediate need of many clients to talk with a human being. That is why you must maintain a phone line, but most telephone companies charge an arm and a leg for this kind of service. Thankfully, there is a way around this kind of feature: VoIP.

When you pay for a telephone service through the telephone or cable company, you are going to pay a large amount of money for basic calling features. You probably have to pay extra for call waiting, voicemail, caller ID and other elements that are essential for your business. On top of this, you are going to find that you might be charged extra for long distance, and with so many cell phones originating from all around the country, chances are you are going to almost make more long distance calls than local calls. This is why you need to find a way to save money, and this is all possible with the help of VoIP.

VoIP, short for Voice over Internet Protocol, is an Internet based telephone service. Chances are, having a high speed Internet connection is essential for your business, which means you always need to have the high speed connection, regardless of what you sell or what kind of services you provide. Due to this, however, you might as well take advantage of the Internet connection and run your telephone line through it instead of having a separate system run by the telephone or cable company.

The VoIP system connects directly to the high speed Internet service and allows you to make and receive phone calls through the Internet, without any loss of quality or services. In face, you are going to drastically save money with VoIP, all while gaining features and services that you never would have had with a landline.

Through VoIP, you pay a single, flat monthly rate that is often two to three times less than what you would pay with the telephone or cable provider. On top of this, you do not have a set amount of minutes you can use, and you never have to worry about long distance, as this is always covered. In fact, through VoIP, international calling is often included to most nations, so if you need to make or receive a phone call from Germany, the UK, Australia, Japan and dozens of other nations, you never have to pay a cent more than if you were calling the business across the street.

While setting up the VoIP, you can select your business number as well. With a traditional telephone system, you might be given a few options, but all are going to be local telephone numbers. Depending on your business, you might want to have a different area code, and while this is not possible with the landline, you can do this with the VoIP services. This way, if your business is located in Atlanta, but your office is situated in Detroit, you can still have an Atlanta telephone number, so people in the area do not have to possibly risk paying long distance fees when calling you. All of this makes it easier for your clients to contact you and for you to save money, regardless of what kind of business you run or the services you provide.

When running a small business, it is very important for you to save as much money as possible without reducing the quality of your services. Through VoIP, you can save hundreds of dollars a year, all while improving your services.

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